The feedback will only be used for improving the website. Tom Wolf, who opposes lifting the moratorium. Maintaining access to water and other essential utility services remains as vital as ever to safeguard public health, as the pandemic continues. The financial impact of the pandemic has been devastating for many in our community and helping our customers by providing flexible payment options and access to bill assistance resources has been a priority for us, Prince said in an email. Please visit the CSD website for more information. and utilities under its jurisdiction are doing to support communities The Public Service Commission voted unanimously Thursday to end the moratorium. The proclamations did not prohibit disconnecting sewer and storm services (if practical) for non-payment. of Cty. Even without the moratorium on shutoffs, most utility companies have been generous this year. Also ask your electric or gas utility if you qualify for an arrearage forgiveness program or any other payment assistance program. The extension of the moratorium on shutoffs has been met with frustration by some, including Jason Bessette, general manager of New London Utilities. Please remove any contact information or personal data from your feedback. Suggestions are presented as an open option list only when they are available. ones. Can it be done by appointment? In addition to your utility, you can contact the Department of Public Utilitiesat877-886-5066, or completetheir online complaint form. New Jersey has again extended its moratorium on companies shutting off residents' utilities through June 30, as the state continues to cope with the coronavirus pandemic one year after the . For resources and updates about New Jerseys response to COVID-19, visit the COVID-19 Information Hub. Lake Washington Sewer & Water Dist. Henry McMaster urged the companies in a . The AGO encourages you to contact your electric or gas utility if the recent COVID-19 crisis has significantly impacted your household income because you may be newly eligible for other assistance programs. Nowak has previously urged the commission to work with the Evers administration to provide assistance to water customers in need through CARES Act funding. The state Department of Human Services has worked with counties to make available the money in the Emergency Rental Assistance Program and the $270 million infusion to LIHEAP from the federal American Relief Plan. Share sensitive information only on official, secure websites. Residential customers making payments under payment plans with their investor-owned electric or gas utility will remain protected from shut-off as long as they make payments under the payment schedule. SoCalGas Request for Extension of Time to Comply with Ordering Paragraphs of Triennial Cost Allocation Proceeding for Small Business Customers in Response to the COVID-19 Pandemic, CPUC Works to Help Mitigate Higher Energy Bills Utility Customers May Receive Due to Shelter at Home, CPUC Letter to TNCs on COVID-19 (Novel Coronavirus) Response Plans, CPUC Letter to All County Executive Officers re: Essential Wildfire and PSPS Mitigation Work, CPUC Letter to Class C, D Water and Sewer Utilities on Emergency Customer Protections to Support Customers Affected by the COVID-19 State of Emergency, Executive Director's Letter to Wireless Providers and Internet Service Providers (ISPs), SDG&E Directive to Provide Information on Planned Service Interruptions, SCE Directive to Provide Information on Planned Service Interruptions, PG&E Directive to Provide Information on Planned Service Interruptions, Executive Director's Letter to Energy Companies, Executive Director's Letter to Water Companies, Executive Director's Letter to Communications Companies, Executive Director's Letter to Rail Companies, CPUC Suspends Renewal Requirements for Low Income Energy and Telco Programs to Assist Customers During COVID-19 Epidemic, Practitioner Alert: COVID-19 Temporary Filing and Service Protocol, CPUC Public Meetings During COVID-19 Pandemic, Executive Directors Letter to Energy Companies, Executive Directors Letter to Water Companies, Executive Directors Letter to Communications Companies, Draft Resolution Ratifying the Executive Directors March 17 Letter; will be on April 16 Voting Meeting Agenda, Cancelled - CPUC Public Forums on SCE Rate Requests, 2020 Wildfire Mitigation and PSPS Preparation, 2020 Wildfire Mitigation and PSPS Preparation Presentation, Utility Consumer Protections During California COVID-19 Outbreak. The bill also extends the time for cities and counties to impose a sewage lien: A sewage lien may exceed six months' delinquent charges without the necessity of any writing or recording if collection of charges was impacted by the declaration of an emergency by the governor. Wolf told commissioners he knew the moratorium couldnt continue indefinitely, but he urged them to continue the protections that are in place for low-income Pennsylvanians. 2023 by Wisconsin Public Radio, a service of the Wisconsin Educational Communications Board and the University of Wisconsin-Madison. according to data provided to the commission, Wisconsin utility regulators discontinue remaining COVID-19 protections for customers, Two of Wisconsin's largest utilities reach deal with groups as they seek to raise rates next year, Utility regulators want state's energy efficiency program to play a larger role in cutting emissions, COVID-19 cases are on the rise again in Wisconsin, Latest COVID-19 data shows hospitalization, death rates low, infection rates up among vaccinated, Lawyer who oversaw Trump elector scheme in Wisconsin reappointed to judicial advisory panel, Court orders Green Bay to stop using audio devices while lawsuit plays out, UW System President Jay Rothman to seek in-state tuition increase, Capital budget would offload 4 state office buildings, From 'Magic the Gathering' to computer coding manuals, these are the books banned in Wisconsin prisons, Landowners sue Lac du Flambeau tribal leaders to reopen roads blocked for a month, Wisconsin natives aged gouda is 'best cheese' in America, contest says, As budget negotiations begin, Assembly Speaker Robin Vos downplays Wisconsin's surplus, Federal lawsuit challenging Eau Claire schools transgender policy dismissed, Wisconsin Educational Communications Board. The utility shutoff grace period ended on March 15, 2022 for all water, electric, and sewer customers. PSC Chair Rebecca Cameron Valcq highlighted the growing number of COVID-19 cases in Wisconsin. Mass.gov is a registered service mark of the Commonwealth of Massachusetts. In the first quarter of this year, more than 3.3 million residential customers of the states big four utilities have fallen behind on their bills: Applying SDG&Es figure to its overall residential customer total of about 1.326 million, that means 36.6 percent of SDG&E residential customers are in arrears. SDG&E asking regulator to increase rates starting next year, Heres how much lower your SDG&E bill might be in March, SDG&E kicks in $16 million of shareholder funds to help financially strapped customers, Behind on your SDG&E utility bill? Public Safety Power Shutoff (PSPS) Preparation Plans Consumer advocates and those who manage programs to assist customers, such as the Dollar Energy Fund, are warning those facing shutoff notices to not wait until the last minute to get help. In its decision, the commission said the combination of the moratorium extension and the two-year amortization plans will relieve customers of the threat of disconnection and put them on a path toward solvency.. of King v. Ne. If your bill lists a competitive supplier that you do not recognize, there are two possibilities. Valcq pointed out that similar assistance programs do not exist for water customers. For more information, see Utilities and Landlord/Tenant Issues. And commissioners said utility companies told them many customers had not set up plans for repayment during the moratorium. If you have been switched without your permission, you should file a complaint with the Department of Public Utilities. A utility company generally can't turn off the heat, electricity or power during cold or hot weather. The California legislature approved the California Arrearage Payment Program (CAPP) in the 2021-2022 State Budget. Puget Sound Energy reported giving $7.6 million in bill credits to nearly 14,000 customers. The CPUC is taking action to ensure that this does not become an added hardship for people who have lost their jobs or are otherwise suffering economically due to COVID-19, including, but not limited to: Arrearage Management Plan (AMP) June 30, 2021: Emergency Customer Protections expire. Many have indicated that if the moratoriums expire, they will cut customers off from power or heat, said Ruth Sawyer, of the Sierra Club. When the state reopened in mid-June, Newsom quietly extended the moratorium on water shutoffs to Sept. 30. The Proclamation 20-23 series (the proclamations) only applied to energy, telecommunications, or water services. In addition to Texas Utility Help, the following programs exist to help people pay utilities Also: Help for Texans (TDHCA) NJBPUtook several other actions to issue guidance to the utility companies during the State of Emergency and Public Health Emergency, including: Water and Sewer Arrearages Summary as of September , 2022 (PDF). It may also violate the prohibition againstdiscriminating among similarly situated ratepayers [Hous. However, you may want to stay with your community choice program this winter because many cities and towns currently have electricity rates that are lower than the rate available from the electric company. Many customers financial situations have changed during the pandemic. For businesses, the plan ensures that the monthly payment does not exceed 10 percent of the customers average monthly bill. But she learned that if you fall behind on those payment plans, it can be lights out. This coverage is only possible with support from our readers. If you are unsure whether the supplier on your bill is part of a community choice electric plan, call or check your city or towns website to find out. Commissioner Martha Guzman Aceves said the regulator is trying to be responsive to this really dynamic situation that were in, in recovering from this pandemic.. The fact sheet provides a guide for advocates, utilities, and state and local officials who are seeking to help customers with past due and unaffordable water and sewer bills. Maybe. Also, utilities may assign delinquent customer debts to licensed collection agencies under the authority provided inRCW 19.16.500and pursuant to a written contract with a licensed agency. of King v. Ne. Why is my BGE bill so high 2021? Most states passed emergency laws banning evictions and utility shutoffs during the pandemic. An official website of the Commonwealth of Massachusetts, This page, Frequently Asked Questions about Electric and Gas Utilities, is, Frequently Asked Questions about Electric and Gas Utilities. Commissioners said utility companies may forgive a portion of the debt for low-income customers who stay current on their payments. Steve has worked in municipal law and government for over 20 years as an Assistant City Attorney for Lynnwood, Seattle, Tacoma, and Auburn, and as the City Attorney for Port Townsend and Auburn. KIRO 7 News Seattle facebook feed(Opens a new window), KIRO 7 News Seattle twitter feed(Opens a new window), KIRO 7 News Seattle youtube feed(Opens a new window), Powerball jackpot winner identified as longtime Boeing employee, Multiple western Washington residents indicted in connection to coast-to-coast drug ring, Seattle firefighters battle massive Lake City building fire for hours, Saving Private Ryan actor Tom Sizemore dies after brain aneurysm at 61, Thieves lose ATM ripped out of Lakewood credit union. Plus, if they wish to accelerate or make larger payments, they may do so. State Disclosures, Senior Attorney and Director, Urban Water Infrastructure, People & Communities Program. Thank you for your website feedback! If you need assistance, please Contact the Attorney General's Office at (617) 727-2200. "It's just very difficult that the PSC wouldn't allow us to use our same tools," said Bessette. coronavirus State regulators on Tuesday extended protections against utility cutoffs for people who can't pay through April 30, 2021. CAPP dedicates $1 billion in federal American Rescue Plan Act funding to address Californian's energy debts. FERA is open to customers whose household incomes slightly exceed those eligible for CARE. 2023 Cox Media Group. Take steps to reduce your overall energy usage this winter, which should in turn help you lower your utility bill. Enrollment does not prevent customers from accessing other financial programs that can help them reduce utility debt. To help bridge this divide, the CPUC approved a partnership with the Department of Education to fund $5 million in devices for students in need. If you qualify as income eligible, there are several programs, including: (1) Low-Income Home Energy Assistance Program (LIHEAP), a federally-funded program that helps Massachusetts residents pay their heating bills; (2) the low-income discount rate program for investor-owned electric and gas utility customers; and (3) arrearage management programs (AMPs) for investor-owned electric and gas utility customers. Consider solar energy to reduce electricity usage. Upcoming TrainingsAttend our live webinars, virtual workshops, and in-person trainings to learn about key local government issues! May 7, 2020: The CPUC temporarily modified rates for high energy use customers to minimize the impacts of electricity bills in the summer related to the COVID-19 pandemic. For more information about which programs you may be eligible for, use DCA's screening tool. Follow John on Instagram @johnmataresemoney, For more consumer news and money saving advice, go to www.dontwasteyourmoney.com. Any person who is making good faith efforts should never have their services shut off, he said. To be eligible for your electric or gas utilitys low-income discount rate program or the arrearage management program (AMP), you must either qualify for LIHEAP funding, or receive food, cash, or medical benefits from the state. Don't fall behind on your bills or you may find yourself in the dark.__________________________. A federal program can help. The move comes after S.C. Gov. Have a problem?Send me an email, at jmatarese@wcpo.com or message me on Facebook. All rights reserved. When the remaining state or local moratoria are lifted, residential water customers who lose shutoff protections will face billions of dollars in arrears. Some page levels are currently hidden. As an alternative to the collection provisions in that section, RCW 36.94.150(3) allows the county to adopt the procedures in RCW 35.67.290 for collection. Those moratoriums are running out, and thousands of unemployed people plus others still battling COVID-19 are running out of options. Low-Income Home Energy Assistance Program, https://www.dhs.pa.gov/coronavirus/Pages/Emergency-Rental-Assistance-Program.aspx, Fully vaccinated Pennsylvanians can gather without masks, but only in these situations, COVID-19 vaccine motivation: Krispy Kreme is giving away free doughnuts for showing vaccination card, Your California Privacy Rights / Privacy Policy. South Carolina utilities will stop cutting service to customers with unpaid bills during the novel coronavirus pandemic. If you do not qualify for a low-income program, contact your electric or gas utility to learn about deferred payment arrangements. Utility Late Fee/Shutoff Moratorium Expires September 30: Now What. The grace period for residential cable and internet for customers with school-aged children ended on December 31, 2021. But many utility companies have said without the threat of a shut-off notice, their bills would go unpaid. Throughout the coronavirus pandemic, state and local governments have barred utility companies from shutting off services such as gas, electric and water. Source: Executive Order No. SACRAMENTO - Governor Gavin Newsom today signed an executive order that will restrict water shutoffs to homes and small businesses while the state responds to the COVID-19 pandemic. Murphy was set to sign an executive order Monday that ends the 15-month moratorium on utility shut-offs on July 1, but creates a grace period through Dec. 31 for residents to sign up for a. The Biden administration is pushing for more economic relief, but has not yet committed to stopping shut-offs. The California Public Utilities Commission also extended the power shutoff moratorium to Sept. 30, days before it was set to expire on June 30. Between November 15th and March 15th, residential customers are protected from utility shut offif the utility service is needed to heat your homeand you receive service from an investor-owned utility, such as Eversource, National Grid, Unitil, Liberty Utilities, or Berkshire Gas. But tens of millions of people are continuing to accumulate tens of billions of dollars of overdue utility bills. Most significantly, for the first time ever, Congress in December 2020 and March 2021 appropriated funds specifically for low-income water and wastewater assistance a total of $1.138 billion for an emergency Low Income Household Water Assistance Program (LIHWAP). Auth. By February 25, 2021, IOUs shall submit drafts of Transition Plan Advice Letters to CPUC staff (, Jan. 22, 2021: Comments on Draft Resolution M-4849. When you sign up you'll become a member of NRDC's Activist Network. In addition, 2020 collection reports for the individual Electric Distribution Companies (EDC) and Gas Distribution Companies (GDC) are available via NJBPU's Public Document Searchtool. ) or https:// means youve safely connected to the official website. Please see below for contact numbers for each investor-owned electric and gas utility. Any utilities who may disconnect service once the winter moratorium ends would also have to submit those plans to regulators by Feb. 15. Can I get help paying my utilities? Only eight states have statewide water shutoff moratoria in place today. The grace period for residential cable and internet for customers with school-aged children ended on December 31, 2021. Category: VIDEO: State regulators considering banning all electricity cutoffs for non-payment until next April. Based on the plain language of the proclamations this is how we think they affect the utilities once the prohibitions expire. We will be monitoring very closely the extent to which state and federal funding efforts address the debt that consumers face, Rechtschaffen said. The Washington State Department of Commerce has assembledresources for utility customers behind on their payments, and the Washington Department of Healths Office of Drinking Water has a customer assistance program. Please do not include personal or contact information. If your household income is between 60 to 80% of the state median income, you may be able to receive help from theGood Neighbor Energy Fund. Under the terms of the CPUC's vote, utility companies will automatically enroll residential customers who are more than 60 days behind on their energy bills to a "COVID-19 Residential Relief. So, late fees for commercial customers were also prohibited during the emergency. For additional help, the Department of Community Affairs (DCA) has a variety of programs that can help with energy bills, water and sewer bills, rent costs, eviction prevention, and more. Low-Income Home Energy Assistance Program payments were down 40% compared to the previous year, according to PUC data. An additional "catch-all" category is also included for those who are unable to pay their utility bills because of circumstances beyond their control, such as unemployment or illness. OLYMPIA, WA - With a bipartisan 64-31 vote, the Washington State House passed a bill to ensure a utility operator cannot shut off power or water when the National Weather Service issues a heat-related warning or alert. Boeings CEO is missing out on a $7 million bonus because the companys new large jet is behind schedule, Louisiana Gov. But the majority of these orders are . Do we have to have a location open during this time to accept papers? Ellen Nowak opposed the decision to prevent all water shutoffs during the winter months. Sign up today for a digital subscription. Whats your favorite San Diego County beach? The number of customers who havent paid their bills increased 14% in the last year, but the amount they owe increased 76%, according to the Energy Association of Pennsylvania. In the past MRSC has written that a utility is required to collect a past-due amount and that failing to do so may violate Article VIII section 7of the state constitution, which prohibits a government agency from gifting public funds. Visitwww.mass211.orgor dial 211 to find your local agency. Lt. Gov. concerned about the health and safety of themselves and their loved In accordance with the approved plans, utilities are communicating with customers about imminent protection expiration, providing support to customers transitioning off of customer protections, and helping customers enroll in applicable assistance programs. 246; https://nj.gov/governor/news/news/562021/approved/20211222a.shtml; https://www.nj.gov/bpu/newsroom/reports/covid19/Moratorium_Ending_FAQs_061421.pdf. A .mass.gov website belongs to an official government organization in Massachusetts. You may be eligible for assistance now, even if you have not been eligible in the past. 505 Van Ness Avenue Want to know more about the team behind MRSC or contact a specific staff member? Earlier this month, the Legislature earmarked $1 billion in the upcoming 2022 state budget to help Californians pay overdue utility bills. In California and New York City alone, for example, residential water arrears total over $1.6 billion, with over 1.7 million households affected. Other CPUC Actions Gov. Most states passed emergency laws banning evictions and utility shutoffs during the pandemic. 2023 www.goerie.com. In this post, well focus on what effect (if any) the proclamations have on your existing collections process. People can apply for assistance online at TRR's website or over the phone by calling the TRR call center at 833-9TX-RENT (833-989-7368). In other words, they do not prohibit your payment plans from including interest or late fees for missing a payment after the effective date of the payment plan. Earlier this month, Gov. Some individual water utilities are continuing to suspend shutoffs, even after state bans expire, while some others never do shutoffs at all for non-payment. You may want to consider adopting a policy that will authorize you to write-off uncollectible debt. A map from the National Association of Utility Regulators (NARUC) shows there are now 38 states where the moratorium on shutoffs has expired or is voluntary for utility companies. September 7, 2021 The Utilities and Transportation Commission also. California Public Utilities Commission its plants and animals, and the natural systems on which all life depends. States should heed the same recommendations as they set up their own programs to administer LIHWAP funds. Customers behind on their utility bills have three more months of assurance they will not get their power shut off for non-payment after the California Public Utilities Commission passed an extension on Thursday. April 30, 2021: CPUC Approves Emergency Utility Customer Protection Transition Plans. Not only did many customers with overdue bills not set up payment plans with their utility companies, they also did not seek much help in coming up with the money. Under these programs, your city or town negotiates a supply rate with a competitive supplier for its residents. Illinois' moratorium on utility shut-offs during the COVID-19 pandemic ends Wednesday, but there is still help available for anyone who needs assistance paying bills. If you are a small business customer that receives electric or gas service through a municipal utility, call your municipal utility to see what programs they offer to help avoid disconnection. If you are a residential customer struggling to pay your utility bills, behind on your payments, or interested in more regular payments, reach out to your electric or gas utility to discuss available payment plans and payment assistance programs that may be available. The Utilities and Transportation Commission also ordered investor-owned utilities to continue waiving new customer deposits and late fees through Oct. 27, 2021. In the past year, the CPUC and the states utilities stepped up efforts to get eligible customers to sign up for the California Alternate Rates for Energy, or CARE, and the Family Electric Rates Assistance, or FERA programs. All in all, 83 out of 578 water utilities submitted plans to shut off service for more than 9,500 customers. Energy utilities will apply for CAPP assistance on behalf of customers who incurred a past due balance of 60 days or more on their energy bill during the COVID-19 pandemic relief period covering March 4, 2020 through June 15, 2021. Customers can opt out of the plan if they want. And the amount of unpaid bills had increased 67% since 2019 to $1 billion in February. (Getty Images) Paying . The fact sheet also describes five other relevant programs: You can download the fact sheethereor view it below. But utilities will have to balance their need to maintain their revenue stream with the reality that some of their customers may not have the ability to pay the past-due debt and keep up with current expenses. Southern California Edison Public Safety Power Shutoffs Webpage, San Diego Gas & Electric Public Safety Power Shutoffs Webpage, Bear Valley Electric Service Public Safety Power Shutoffs Webpage, Liberty Utilities Wildfire Mitigation Page, PacifiCorp California Public Safety Power Shutoffs Webpage, The Governors Office of Business and Economic Development (GO-Biz), California Coronavirus (COVID-19) Response website for small businesses. "It just makes this problem compounding for the individual, and it's making the utility look like more of a bad guy in my eyes.".
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